Privacy Policy

We believe that your personal information deserves protection.

While you can visit (the "Web Site") without registering or providing any personal information other than your name, you will need to provide other personal information if you want to establish/manage an online account.  The personal information requested is necessary to process your order and/or manage your surplus.  Except where stated otherwise, the term "CSBE" used on the Web Site and in this Statement shall be deemed to include the Canadian School Book Exchange (which is an operating division of Searchfast Systems Limited), Searchfast Systems Limited and its affiliates, subsidiaries, successors and assigns.  The Web Site is operated by CSBE.

What does CSBE use your personal information for?

CSBE asks for your name, address, email address, and other personal information when you place an order online.  This information is used to process your orders and to allow us to communicate with you.  The information also enables CSBE to customize products or services to better meet your preferences.

CSBE may also use personal account information and data collected through your personal identification to generate statistics and aggregate reports for internal use and for meeting our obligations to your school.

Security - How does CSBE protect your personal information?

We have adopted physical and technological processes and procedures to keep your personal information safe and secure.  The personal information you provide when you establish an account or place an order is secured using Secure Socket Layers ("SSL") encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet to our own servers.  Only when it reaches the CSBE servers is your non-financial information decrypted and then stored on restricted access computers.  We reveal only a portion of your credit card number when confirming an order and your credit card number is always encrypted when stored on any of our systems.  It is important for you to protect against unauthorized access to your password and your computer.

Does CSBE use "Cookies"?

Depending on how you have configured your browser, when you shop at, a small file -- a "cookie" -- is stored on your computer.  CSBE uses only temporary cookies that are removed from you computer when your session is over.  The cookie contains a unique personal identification code and is used to save your Shopping Cart and other session information and retrieve them as you navigate our site.

You must have temporary cookies enabled to navigate

Does CSBE share the personal information it receives?

CSBE does not and will not sell customer information to others.  CSBE contracts with certain trusted companies to act on our behalf by performing such functions as delivering packages and processing credit card payments.  Those entities are provided with only the information needed to perform their specific function and they may not use such information for other purposes.  They are bound by contract to maintain the confidentiality and security of personal information and are restricted from using such information in any way not expressly authorized by CSBE.

CSBE does not share web site usage information with any organization other than your school.

CSBE reserves the right to co-operate with local, provincial and national officials in any investigation requiring either personal information -- including any personal information provided online through -- or reports about lawful or unlawful user activities on the Web Site.

CSBE reserves the right to change this Privacy Policy at any time. We also reserve the right at any time to disclose any information in an individual's account:

to satisfy any law, regulation or government request;
if such disclosure is necessary or appropriate to site operation; or
to protect the rights or property of and its users, sponsors and providers.

To update your Personal Information

If you wish to update the personal information stored on your order, please visit our site and select the appropriate options to review/edit orders or your profile.
Contacting us Regarding Privacy

Should you have any concerns regarding privacy on our site, or should you wish to have your personal information deleted, please send a detailed description to:

Victor Middleton, Operations Manager
Canadian School Book Exchange
5-3300 Ridgeway Dr.
Mississauga ON  L5L 5Z9